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U.S. Bank Names Patel Chief Product Officer for Business Banking Segment

Date: Sep 07, 2023 @ 07:09 AM

Shruti Patel has joined U.S. Bank as chief product officer for the business banking segment. In this key leadership role within the Consumer and Business Banking group, she will be responsible for delivering an integrated product strategy that connects banking, payments and software for business clients with up to $25 million in revenue.

Patel brings a remarkable combination of leadership experience from across fintech, banking and payments. She was most recently head of global product partnerships and monetization at e-commerce company Shopify. Prior to that, she was head of embedded payments and partnerships at JPMorgan Chase. Patel previously held a variety of strategy and product management roles within American Express’s merchant services group.

“We are thrilled to welcome Shruti, a dynamic leader with immense energy and passion for our business clients,” said Tim Welsh, vice chair, Consumer & Business Banking for U.S. Bank. “She will play a critical leadership role in driving forward our vision to provide simple and intuitive banking and payments solutions for businesses at every life stage. Shruti’s multidimensional understanding of the marketplace will be a tremendous asset as we continue to advance our integrated offering across banking, payments and software.”

“It has been impressive to see how U.S. Bank is powering the potential of small businesses at all stages of their journey,” said Patel. “The bank is an industry leader in bringing an all-in-one banking and payments offering to its business clients, making it easier for them to run their finances and operations. I’m incredibly excited to join the team.”

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