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Capital One Appoints Jackson President of Capital One Canada

July 10, 2018, 07:06 AM

Capital One Financial Corporation announced the appointment of Jennifer Jackson as President of Capital One Canada. In this role, she will be responsible for the overall strategic direction and operations of the Canadian business.

Jackson comes to Capital One Canada from the company's U.S. Credit Card division, where she was accountable for strategy, product development, marketing and analytics.

"We are delighted to welcome Jennifer Jackson as the new leader of the Canadian team," said Amy Lenander, Head of International, Capital One. "Jennifer brings a wealth of experience and skills that have made her successful throughout her career. Her inclusive leadership style, sound judgment, focus on results and proven ability to learn make her ideal to lead and grow the business in Canada."

Jackson brings with her over 15 years of leadership experience, including six years at Capital One as a leader in the company's U.S. Credit Card organization. Most recently, she was Managing Vice President of Capital One's Core Mainstreet and Multiproduct Credit Card businesses, responsible for strategy development, new customer acquisitions and end-to-end customer experiences. Prior to joining Capital One, she was a member of the Corporate Strategy group at Xerox and a management consultant with McKinsey & Company, where she had extensive experience in both domestic and international markets leading turnaround and growth strategies.

"We have an outstanding team in Canada and I'm eager to begin my new role leading the business," said Jackson. "With its diverse and talented team of associates and the latest advancements in digital and tech innovations, Capital One Canada has built a reputation for providing exceptional customer experiences. I'm excited to lead an organization that epitomizes the Capital One culture – passionate about the work that we do and committed to the people and communities where we do business."   

Jackson is a graduate of Yale University and earned a PhD from Carnegie Mellon University.

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