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Webster Financial Appoints Roberts to Lead Retail Banking and Consumer Lending

November 05, 2020, 07:00 AM

Webster Financial Corporation, the holding company for Webster Bank, N.A. and its HSA Bank division, announced that Executive Vice President Jonathan W. Roberts has been promoted to Head of Retail Banking and Consumer Lending at Webster Bank and Webster Financial Corporation. In his role, he will oversee retail operations and the banking center network, and will lead core consumer products and services, including small business banking. Roberts will report directly to Chairman, President and CEO John R. Ciulla.

Roberts joined Webster in 2017 and most recently was Executive Vice President, Consumer Deposits and Retail Network Management.

"Jonathan has been the driving force behind our consumer deposits growth strategy, and this new emphasis on retail banking and consumer lending will enable us to be even more responsive to the evolving, dynamic needs of our customers and the communities we serve, while continuing to expand our commercial banking activities and aggressively grow HSA Bank," said Ciulla.

Since joining Webster in 2017, Roberts has led the growth in consumer deposits – spearheading the ongoing modernization, empowering customers with choice and thoughtfully expanding technology across the network, while differentiating Webster's consumer banking in the marketplace. He also oversaw the bank's award-winning Call Center.

Prior to Webster, Roberts served in several executive leadership positions within the banking and financial services industry. His most recent position was at First Bank in St. Louis, where he served as executive vice president of retail and business banking. Prior to that, he also held the positions of executive vice president and Mid-Atlantic president at Santander Bank in Philadelphia, and executive vice president and Head of Community Banking at F.N.B. Corporation in Pittsburgh.

A graduate of the University of Cincinnati, Roberts later completed the ABA Stonier Graduate School of Banking. He is also an alumnus of the Wharton School of Business, General Management Program. Active as a mentor for young professionals, he volunteers for United Way, and serves on the board of the Urban League of Greater Hartford. Jonathan and his wife, Angela reside in the Hartford area and their two sons reside in Boston.

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