Pathward Financial through its subsidiary, Pathward, a national bank focused on financial access, announced that Charles Ingram has been appointed Executive Vice President and Chief Information and Operations Officer in recognition of his leadership in aligning technology, product and operations to drive efficiency, resilience and innovation across the Company.

“During the last five years, Charles and his team have transformed our technology organization, delivering on many strategic initiatives, including the Pathward rebrand, modernizing infrastructure, and developing major business applications to enable revenue generation,” said Pathward’s Chief Executive Officer, Brett Pharr. “Charles has built a team of top talent, and I am pleased to announce his new title better aligns with the direction of the Company as we continue to evolve and scale in an era defined by rapid technological advancement and the transformative power of AI.”

Ingram continues to report to Pharr in his new role, where he leads Pathward’s technology, security, artificial intelligence, data and analytics teams as well as product management, strategic business operations and business transformation.

“The change in my role underscores Pathward’s commitment to strengthening a future-ready company — one that embraces the potential of AI, leverages data as a strategic asset and continues to innovate at scale,” said Ingram. “We have a forward-thinking team with incredible experience who I’m confident will help Pathward be the trusted sponsor bank that enables our partners to thrive.”

Ingram joined Pathward in 2020 as Executive Vice President and Chief Information Officer and later served as Executive Vice President and Chief Technology and Product Officer from October 2021 until July 2025. His leadership experience in technology spans over three decades and includes leadership roles with another financial institution and other well-known brands.

He earned a Master of Business Administration from Wake Forest University in Winston-Salem, North Carolina, and an Interdisciplinary Bachelor of Arts in Business Administration and Computer Science from Furman University in Greenville, South Carolina. Ingram’s recognition includes various awards, such as the 2022 Arizona CIO ORBIE Award for his work with Pathward. He is also a founding Advisory Board Member of the Arizona CIO Council.